Privacy Policy
We understand that your privacy matters. This policy explains how calixirno collects, uses, and protects your personal information when you engage with our venture building services.
Information We Collect
When you work with us or visit our website, we collect information that helps us provide better venture building services. This includes details you give us directly and information we gather automatically.
Personal Information You Provide
We collect information when you contact us, request services, or participate in our programs:
- Your name, email address, and phone number
- Business details and venture concepts
- Financial information relevant to funding discussions
- Professional background and experience
- Communication preferences and feedback
Automatically Collected Information
Our website collects technical information to improve your experience:
- IP address and browser type
- Pages visited and time spent on our site
- Device information and operating system
- Referral sources and search terms used
How We Use Your Information
We use your information specifically for venture building activities and business development purposes. Our use is always connected to providing you with relevant services.
Purpose | Information Used | Legal Basis |
---|---|---|
Service delivery and communication | Contact details, business information | Contract performance |
Venture assessment and funding evaluation | Financial data, business plans | Legitimate business interest |
Website improvement and analytics | Usage data, technical information | Legitimate business interest |
Legal compliance and record keeping | All relevant information | Legal obligation |
We don't use your information for automated decision-making or profiling that would significantly affect you without human oversight.
Information Sharing and Disclosure
We keep your information confidential, but there are specific situations where we may share it with others. We never sell your personal information to third parties.
Business Partners and Service Providers
We work with trusted partners who help us deliver our venture building services:
- Legal advisors for contract and compliance matters
- Financial institutions for funding arrangements
- Technology providers for secure data storage
- Professional consultants working on your specific project
Legal Requirements
We may disclose your information when required by Australian law or to protect our legitimate business interests. This includes compliance with tax obligations, regulatory requirements, and court orders.
Business Transactions
If calixirno undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that business transaction. We'll notify you of any such change in ownership or control.
Your Privacy Rights
Under Australian privacy laws, you have several rights regarding your personal information. We respect these rights and have procedures in place to help you exercise them.
Access and Correction
You can request access to the personal information we hold about you. If you find any errors, you can ask us to correct them.
How to request: Email us at info@calixirno.com with "Privacy Request" in the subject line. We'll respond within 30 days.
Deletion and Restriction
You can ask us to delete your information in certain circumstances, such as when it's no longer needed for our business relationship.
Note: We may need to keep some information for legal or business purposes, such as financial records or contract documentation.
Complaint Process
If you're not satisfied with how we handle your privacy concerns, you can:
- Contact our privacy officer at info@calixirno.com
- Call us directly at +61 439 309 582
- Write to us at 4b/200 Wellington St, East Perth WA 6004
- Lodge a complaint with the Office of the Australian Information Commissioner
Data Security and Storage
We take data security seriously and use multiple layers of protection to keep your information safe. Our approach combines technical safeguards with strict access controls.
Security Measures
- Encrypted data transmission and storage
- Regular security audits and vulnerability assessments
- Access controls limiting who can view your information
- Secure backup systems and disaster recovery procedures
- Staff training on privacy and security practices
Data Location and Transfers
Your information is primarily stored in secure facilities within Australia. When we use international service providers, we ensure they meet Australian privacy standards through appropriate safeguards and contracts.
Retention Periods
We keep your information only as long as necessary for business purposes or legal requirements:
- Active client information: Duration of business relationship plus 7 years
- Financial records: 7 years from end of financial year
- Website analytics: 26 months from collection
- Marketing communications: Until you unsubscribe or object
Cookies and Website Technology
Our website uses cookies and similar technologies to improve functionality and understand how visitors use our site. Most browsers allow you to control cookie settings.
Types of Cookies We Use
- Essential cookies: Required for basic website functionality
- Analytics cookies: Help us understand site usage and improve performance
- Preference cookies: Remember your settings and choices
We don't use advertising cookies or share cookie data with advertising networks. Our focus is on understanding how to make our website more useful for potential clients.
Changes to This Policy
We review this privacy policy regularly and update it when our practices change or when required by law. When we make significant changes, we'll notify you through email or a prominent notice on our website.
The current version is always available on our website with the effective date clearly marked. For substantial changes that affect how we use your information, we'll seek your consent where required by law.
Privacy Questions?
We're here to help with any privacy-related questions or concerns. Our team takes your privacy seriously and we're committed to addressing any issues promptly.
Email: info@calixirno.com
Phone: +61 439 309 582
Address: 4b/200 Wellington St, East Perth WA 6004, Australia
Business Hours: Monday to Friday, 9:00 AM to 5:00 PM AWST